Privacy Policy

1. Who We Are

Jugesh Dang CPA Professional Corporation ("the Firm", "we", "our", or "us") is committed to protecting the privacy and confidentiality of the personal information entrusted to us. We collect, use, disclose, and safeguard personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), and other applicable provincial privacy legislation.

2. Personal Information We Collect

We may collect your:

• Name
• Email address
• Telephone number
• Company name
• Information submitted through contact forms
• Communications you send to us
• Any other information you voluntarily provide

Please do not submit Social Insurance Numbers, banking information, tax documents, passwords, or other highly confidential information through the general website contact form unless specifically requested through a secure method.

3. Information Collected Automatically

Our website may automatically collect technical information including:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Referral source
• Usage information
• Cookies and analytics data

4. How We Use Personal Information

We use personal information to:

• Respond to inquiries
• Provide requested services
• Schedule consultations
• Improve our website and services
• Maintain business records
• Communicate with clients and prospective clients
• Protect website security
• Prevent fraud
• Comply with legal and professional obligations

5. Legal Basis and Consent

We collect and process personal information with your consent, where necessary to provide requested services, comply with legal or regulatory obligations, or where otherwise permitted by applicable law. You may withdraw your consent at any time, subject to legal or contractual restrictions.

6. Contact Forms and Email

Submitting a contact form or sending an email does not create an accountant-client relationship. While we use reasonable safeguards, email and internet communications are not completely secure. Please avoid sending highly confidential information unless we have provided a secure communication method.

7. Cookies and Similar Technologies

Our website may use cookies to:

• Improve website functionality
• Remember user preferences
• Enhance website security
• Analyze website traffic using Google Analytics or similar tools

You may disable cookies through your browser settings, although certain website features may not function properly.

8. Third-Party Services

We may use third-party providers for website hosting, analytics, spam prevention (including Cloudflare Turnstile), security, and email services. These providers may process information in accordance with their own privacy policies.

9. Sharing Personal Information

We do not sell or rent personal information. We may disclose information to trusted service providers, professional advisors, regulatory authorities, or where required or permitted by law.

10. Cross-Border Processing

Some service providers may process information outside Canada, including the United States. Information processed in other jurisdictions may be subject to the laws of those jurisdictions.

11. Retention

We retain personal information only as long as reasonably necessary to fulfill the purposes for which it was collected and to comply with legal, regulatory, tax, and professional record-retention requirements.

Client files, tax returns, financial statements, bookkeeping records, and engagement documents are retained in accordance with applicable professional obligations.

12. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, loss, or destruction.

Safeguards may include:

• Secure hosting
• Encryption where appropriate
• Password protection
• Access controls
• Firewall technologies
• Regular security updates

However, no method of transmission over the Internet is completely secure.

13. Data Breach

If we become aware of a breach involving personal information that creates a real risk of significant harm, we will respond in accordance with applicable Canadian privacy legislation, including notifying affected individuals and regulatory authorities where required.

14. Access and Correction

Subject to applicable law, you may request access to or correction of your personal information. We may require reasonable verification of identity before processing requests.

15. Commercial Electronic Communications

Where applicable, we comply with Canada's Anti-Spam Legislation (CASL). You may unsubscribe from commercial electronic communications at any time.

16. Children's Privacy

Our website is not directed to children, and we do not knowingly collect personal information from children where prohibited by law.

17. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, content, or security.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page together with a revised "Last Updated" date.

19. Contact Us